Get in Touch
We respond within 24 hours.
Usually less.
Whether you need a free sample, a custom OEM quote, or just have a technical question — our team is ready. No gatekeepers, no sales scripts.
2-Hour WhatsApp
Direct response during business hours
24-Hour Email
Detailed reply to every inquiry
Free Sample
Printed on your actual substrate
Full Documentation
CE, RoHS, FDA certs with every order
Reach Us Directly
Multiple ways to connect.
Choose the channel that works best for you. We're a real team — not a call center.
[email protected]
Reply within 24 hours
+86 13075693069
Fastest channel — reply in ~2 hours
Office Address
Meihua East Road,
Xiangzhou District, Zhuhai,
Guangdong, China
🕐 Mon–Fri 9:00 AM–6:00 PM (GMT+8)
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Send an Inquiry
Tell us what you need.
The more detail you give, the faster we can match you with the right printer, ink, and pricing.
What Happens Next
From inquiry to delivery — 4 steps.
We keep the process clear and fast. No unnecessary back-and-forth.
Common Questions
Answers before you ask.
Still not sure? Just send us a WhatsApp — we're genuinely helpful.
How quickly will you reply?
We reply to all emails and web form submissions within 24 business hours. WhatsApp messages are typically answered within 2 hours during business hours (Mon–Fri, 9 AM–6 PM GMT+8).
Can I get a free sample before ordering?
Yes. We offer free printed samples on your substrate for qualified buyers. Just tell us your substrate, print content, and country — we'll arrange a sample shipment.
What is your minimum order quantity (MOQ)?
OEM orders with custom branding start from as low as 10 units. Standard products can be ordered in smaller quantities for evaluation. Contact us for exact pricing.
Do you support custom ink formulations?
Absolutely. Our in-house ink R&D team can formulate food-grade, UV-fluorescent, pigment, ethanol-based, or anti-counterfeiting inks for your specific substrate and regulatory requirements.
Which certifications do your products carry?
Our printers and inks hold CE, RoHS, FCC, and IP54 certifications. Inks for food-contact applications comply with FDA 21 CFR and EU food-contact regulations. Full documentation is provided with every order.
Can I request a live video demo?
Yes. We offer live WhatsApp or Zoom demo sessions where our technicians print on your specific substrate in real time. Just mention this in your inquiry.
Still not sure where to start?
Just send us a message. Even a rough idea of your project helps — we'll figure out the rest together.